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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paul Raimi

April 17, 2026

5  out of  5
rating by Paul Raimi
"Latosha was the agent who signed me up, and she has been consistently following up with me for the past eight months. I truly appreciate her resilience, as well as her professionalism and kindness throughout the process. I will definitely recommend her to others within my community. Thank you so much."
We responded:
"Thank you allowing our office to serve you. I will say Latosha is consistent. I know she will appreciate the kind words. We look forward to helping you any insurance and financial services you may have in the future as well. "
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Simply Beautiful

April 16, 2026

5  out of  5
rating by Simply Beautiful
"Honestly, this has been an AMAZING experience. I absolutely dislike talking to agents over the phone. Latosha has changed my mind. She's VERY pleasant to talk to and I could connect with her relatable. She will follow up with you ensuring all the T's are crossed and I's are dotted. I purchased car and home insurance --I'm looking forward to purchasing life insurance as well. Keep up the GOOD WORK Latosha🌻"
We responded:
"Thank you! I’m sure Latosha will appreciate the compliment. I hope all members of the team including myself will pass along the same vibes anytime you need assistance for auto, home and life insurance. "
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Antonia Romero

April 4, 2026

5  out of  5
rating by Antonia Romero
"My experience with Latosha was awesome. She was very helpful with a lot of detail information that convinced me to get both car insurance and renters insurance with State Farm. She was patient and very informative about other services that State Farm had to offer like life insurance. I am very appreciative of this kind of customer service. I am looking forward to speaking with Latosha again to add my other car and sign up for life insurance for my granddaughter. Thanks again Latosha and State Farm!"
We responded:
"We really appreciate the feedback and being able to address your renters, car and life insurance. We look forward to serving you. Latosha is very thorough when it comes to helping families. "
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Rochelle Marguerite

February 24, 2026

5  out of  5
rating by Rochelle Marguerite
"Durman is a great agent. He is very personalbe, professional, and knowledgeable. He thoroughly answered all of our questions and offered us the best quote of other agents, companies and brokers. He's my Jake!"
We responded:
"Thank you for pointing out Durman! He has been working very hard in our office. The culture of our office thrives with complements like these. We appreciate being able to service your Auto & Homeowner insurance. "
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Zion King

February 19, 2026

5  out of  5
rating by Zion King
"I don’t think I’ve ever experienced better customer service than what I received from working with Latosha. Thank you for being patient and showing a genuine concern for my needs! Such a great help!"
We responded:
"Our office appreciates the great feedback. Specifically when a Team Member shines. Thank you for allowing to serve your Insurance and Financial Service needs. "
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J. Williams

February 17, 2026

5  out of  5
rating by J. Williams
"So far, so good. Very nice team to work with. Transitioned vehicles over to State Farm from Geico. Ms. Brooks and Mr. Kimbrough were nice and very knowledgeable. Ms. Brooks explains coverage in lay terms, that was refreshing. Nice, clean office, real professional people. I'm a fan, give them a go. 5 stars..."
We responded:
"Thank you you very much for taking the time to rate our office. We strive to provide remarkable service for all your Insurance and Financial service needs. "
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Skeetgar11

February 10, 2026

5  out of  5
rating by Skeetgar11
"State Farm Agent Larry Kimbrough (and specifically Latasha) consistently provides me with top notch service and professionalism. I am always pleased with their unwavering commitment to their clients!"
We responded:
"Thank you for sharing your experience. This office appreciates the opportunity to serve this community. Thank you for trusting in our service. "
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Ray F

February 3, 2026

5  out of  5
rating by Ray F
"Tosha was very helpful ,professional and had no problem explaining policies to my understanding. I definitely would recommend her services to anybody. Thanks again Tosha!"
We responded:
"We appreciate you allowing our office to service your insurance and financial services. We greatly appreciate it when someone is also giving exceptional service. Thank you. "
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Simoné J. Ray

January 3, 2026

5  out of  5
rating by Simoné J. Ray
"I've been a loyal customer for years. Extremely satisfied with Larry and his team!"
We responded:
"Thank you for the appreciation of this office and commitment to service. Happy New Year!"
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Crystal Allen

November 24, 2025

5  out of  5
rating by Crystal Allen
"My experience with Latosha at State Farm was top notch. She was one of the sweetest people I've spoken to in a while. I will be referring family and friends to her. Thank you again for making my day!"
We responded:
"I am very happy that our Team Member was able to make your day! We appreciate being and service your Insurance and Financial Services. "
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Grayling Davidson

November 13, 2025

5  out of  5
rating by Grayling Davidson
"Thankful for Erica's patience with me on going thru switching insurance she was professional to the Maxx thanks again"
We responded:
"I’m sure she will be very much appreciative of the comments. Thank you for allowing our office to assist you!"
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Hector Nieves

November 11, 2025

5  out of  5
rating by Hector Nieves
"I drove from Joliet to Glenwood to the office. Durman did a great job taking his time and giving me a quote on the phone. Had to go there and see. Larry took care of the rest Everything Durman quoted was what I recieved. Larry was also very professional."
We responded:
"Thank you very much for taking the time to come see us. Our office prides itself in offering good service. We look forward in taking care of your growing Insurance and Financial Service needs. "
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Morris Jones

November 8, 2025

5  out of  5
rating by Morris Jones
"Very kind and courteous and informative\and fair agent that waited on me"
We responded:
"We appreciate the opportunity to service you in your Insurance needs. "
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Tina Combs

November 5, 2025

5  out of  5
rating by Tina Combs
"Thank you Erica Combs for going beyond and above to assist me at the last minute. You're are the best❤️❤️"
We responded:
"Very much welcome!"
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Renee Jackson

November 5, 2025

5  out of  5
rating by Renee Jackson
"Erica was very pleasant and informative."
We responded:
"Thank you for the compliment of an office team member. I hope we were able to help you with Auto and Homeowners Insurance. "
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Jen Yates

November 3, 2025

5  out of  5
rating by Jen Yates
"Erica was super helpful! We added a new vehicle to our policy and driver, she helped me review all of the costs and changes in depth."
We responded:
"Thank you for showing appreciation of our office. I’m glad Erica was able to help with Auto Insurance and add the additional driver. "
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Gg Slid

November 1, 2025

5  out of  5
rating by Gg Slid
"Latosha brooks was amazing help to me and my family she was patient, nice to talk to and helped use all the way through the process even when it took a few days."
We responded:
"Well we surely appreciate your patience. I'm sure Latosha was very helpful throughout the process. It will be a pleasure helping you along your Insurance and Financial Service journey. "
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Deborah Sims

October 31, 2025

5  out of  5
rating by Deborah Sims
"She is always very helpful."
We responded:
"I will let the ladies of the office know they are valued. Thank you for letting our office service your Insurance and Financial needs. "
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Tia Curtis

October 31, 2025

5  out of  5
rating by Tia Curtis
"Erica Combs is indefinitely whom I would consider helping with getting life insurance policies she is very hands on and dedicated to making sure you get the best policy coverage that fits you"
We responded:
"Thank you. Our office is committed to providing all you Insurance and Financial Service needs. "
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Penetta Combs

October 31, 2025

5  out of  5
rating by Penetta Combs
"Erica was very helpful in helping me find a policy that fit my unique needs very well Informative and professional"
We responded:
"The personal price plan is not just our slogan. It’s what we do. We customize coverage to your specific needs. Thank you!"
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Raven Curtis

October 31, 2025

5  out of  5
rating by Raven Curtis
"Erica got me the best policy that fitted my needs and also affordable"
We responded:
"The personal price plan! Thank you for allowing our office to serve you!"
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Kyra Robinson

October 31, 2025

5  out of  5
rating by Kyra Robinson
"Erica Combs is my State Farm Representative and she is the Best. She explained the different policies and any changes with my policy. Erica is a great communicator and listener."
We responded:
"Our office is filled with great service. Erica is one of funniest and smartest team members. She will appreciate you recognizing her. "
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Rondual Carlsen

October 14, 2025

5  out of  5
rating by Rondual Carlsen
"Beautiful people very professional and always make me feel like family"
We responded:
"Thank you. "
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Shaquann Summers

October 13, 2025

5  out of  5
rating by Shaquann Summers
"I’ve had a great experience with Statefarm. Thank you to Latosha for helping understand renters insurance and life insurance!"
We responded:
"Thank you for sharing the great interaction with our office. We appreciate you allowing us to provide you with Insurance and Financial Services. "
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Micheal Stephen

October 13, 2025

5  out of  5
rating by Micheal Stephen
"Latosha Brooks was very nice and conveniencing and made me feel very appreciative about my insurance. She is a very nice person"
We responded:
"I’m sure I understand. lol. Thank you for doing business with our office. "