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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joe Gray Gray

November 1, 2024

1  out of  5
rating by Joe Gray Gray
"Very unprofessional!"
We responded:
"Sorry for the sentiment. It is our company policy that we do not bind nor cancel coverage via email. Please give us a call so that we can rectify the situation. We value being the best that we can be. "
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David Gutierrez

October 1, 2024

5  out of  5
rating by David Gutierrez
"I'm happy with the customer service. Representative was very professional and informative in helping with my questions!!"
We responded:
"We appreciate you doing business with our office. We strive to provide the best customer experience. "
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Ansari Jefferson

September 19, 2024

5  out of  5
rating by Ansari Jefferson
"Excellent and thorough. I would definitely recommend . Agent Durman Jackson was very helpful and knowledgeable on my insurance needs. Agent Durman at State Farm is my go to insurance agent for any questions about insurance related issues."
We responded:
"We appreciate all the feedback. A sound referral is the perfect way to complement our office. I will let Durman know how pleased you were! Thank you for letting us service you!"
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Sandy Barrera

September 19, 2024

5  out of  5
rating by Sandy Barrera
"It was a great experience working with Karina, she answered all my questions."
We responded:
"Thank you for working with our office. Our entire team works hard to give the best customer experience. Especially Karina with her great smile!"
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Juan Pérez

September 18, 2024

5  out of  5
rating by Juan Pérez
"Es una excelente agencia, su servicio es muy bueno y su asesora Karina Barrera es una excelente profesional"
We responded:
"You just don’t understand you made Karina blush! She says thank you as we provided you with an Auto and Homeowners quote. "
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Pat Harden

July 3, 2024

5  out of  5
rating by Pat Harden
"The best agent and team ever"
We responded:
"We appreciate your support!"
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LOVE PEACE

May 18, 2024

5  out of  5
rating by LOVE PEACE
"Professional and respectful"
We responded:
"Really appreciate the kind words. Thank you!"
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Regina Newson

May 16, 2024

5  out of  5
rating by Regina Newson
"I am pleased with service I received while with Erykah Newson."
We responded:
"I’m grateful she was able to help provide you service. This office strives to give the best service possible as well the best value in Auto, Home, Health and Life Insurance. "
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Gwendolyn Peterson

March 22, 2024

5  out of  5
rating by Gwendolyn Peterson
"Kratia Franco said they could Save me some money and indeed she did. Kratia was patient with me gathering all my information and changing over all of the policies I had. Kratia is very personable with you I’m more than satisfied with her and Larry Kimbrough agency professionalism"
We responded:
"Thank you for sharing how your experience went. We try our best to customize Home, Auto, Life and Disability Insurance. Doing so with the best intention to serve you with the best experience. Thank you again for letting this office serve you!"
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Kenneth Holland

March 22, 2024

5  out of  5
rating by Kenneth Holland
"I am very pleased with the service that I received from Kratia Franco. She is very polite and extremely knowledgeable about the insurance products that they offer. She is always responsive when I have questions and she takes great care of me as if I am her only client."
We responded:
"Thank you! I love what I do! "
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John Jackson

March 22, 2024

5  out of  5
rating by John Jackson
"Tia was a Great help very knowledgeable and was able to help me with many different policies"
We responded:
"I appreciate the acknowledgment. Securing every day people’s Home, Auto, Life Insurance and Disability needs are the reasons we do what we do!"
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Sharmon Payne

September 15, 2023

5  out of  5
rating by Sharmon Payne
"My husband and I were very impressed with Larry at State Farm. He was very efficient and knowledgeable. Very kind and helpful to us, in an asap situation!! Thanks again, Larry."
We responded:
"Well thank you! It’s my pleasure to what I can. "
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Ellen Houston

June 8, 2023

5  out of  5
rating by Ellen Houston
"Nice employee"
We responded:
"Thank you very much for let us provide your Life, Home and Auto Insurance needs!"
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Dawn Cadwallader

May 16, 2023

5  out of  5
rating by Dawn Cadwallader
"He was extremely polite, efficient and got me better rates than I was paying."
We responded:
"I’m absolutely appreciate the comments. I’m glad the service was well taken. I look forward to helping you with all your insurance needs. "
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Russelyn Williams

January 18, 2023

5  out of  5
rating by Russelyn Williams
"This is my first time going with State Farm for car insurance and homeowners insurance. I was shocked and still am at the great deal Larry Kimbrough got me. He upgraded me to better coverage than I had with my previous insurance and my mortgage payment went down by $43 dollars a month due to the savings on my home insurance. I'm telling all of my friends to work with Larry Kimbrough's office."
We responded:
"Russelyn, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right Auto Insurance & Home Insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Gail Battles

October 29, 2022

5  out of  5
rating by Gail Battles
"After being with a State Farm Agency for almost 40 years, she decided to retire and referred us to Larry Kimbrough, State Farm on 183rd and Halsted in Glenwood, IL. The professionalism and friendliness of the whole staff is outstanding. I have spoken to Larry on numerous occasions on the phone, always very polite and knowledgeable. We decided to take a trip to his establishment, but called first and spoke to a very delightful young lady named Brandy about the setup process for the Safe & Save Program, she said she would be happy to help us, come on in. Once there she was so helpful and very patient (honestly she end up completing the whole process, couldn't have done it without her). She wanted to make sure the customers get all their discounts. We did meet Larry on our way out, so down to earth. Very satisfied, just like to thank Larry and Brandy. HIGHLY RECOMMENDED"
We responded:
"I really appreciate the complement. We strive to do our best, and again comments like this from genuine people. Makes it worthwhile to serve our community. Can’t wait to share this with the team. Brandy especially."
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Carol Bridges

August 24, 2022

5  out of  5
rating by Carol Bridges
"Larry is a wonderful agent. He keeps in touch to check on your coverage and see if additional services are needed."
We responded:
"Thank you! These are the types of comments that keep me coming in everyday..."
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Norris Jackson jr

July 20, 2022

5  out of  5
rating by Norris Jackson jr
"Excellent experience. Goes above and beyond in service and care."
We responded:
"Thank you!"
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Reviews Respectfully

July 5, 2022

5  out of  5
rating by Reviews Respectfully
"The staff was always nice and friendly when i talked with them over the phone. They're rates were way to much for me though. I was with them 6 months and when it was renewal time my rates increased more than they ever did with Progressive and I was with Progressive for YEARS, yea so I went back to Progressive."
We responded:
"The staff and I appreciate the opportunity to help you and your family."
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REpro 2

May 23, 2022

1  out of  5
rating by REpro 2
"Do not trust Larry Kimbrough, the person who claims to be the owner of this Statefarm office. He is deceitful. He claims to have the best of intentions but he does not. You will be sorry if you decide to do any business with Larry Kimbrough. He is also in the habit of deceiving home improvement contractors and receiving services for free. He will not pay you. Use extreme caution when dealing with Larry Kimbrough."
We responded:
"Not sure what you are referring too. If you have any questions or issues please give me a call to rectify any miscommunication."
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Danielle D

September 25, 2021

2  out of  5
rating by Danielle D
"Nastasha is a wonderful and helpful lady. She is the only reason worth visiting this office."
We responded:
"Thank you for comment. May you have continued success."
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Valerie Butron

January 22, 2021

5  out of  5
rating by Valerie Butron
"I’ve been very happy with their level of customer service and responsiveness. Sometimes it’s difficult to navigate the “ins” and “outs” of your insurance needs. I feel like Larry is providing my family with a great service and responds to our questions and concerns in a timely manner and with professionalism."
We responded:
"This is very much appreciated. I will continue to strive for excellence. Again thank you."
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Cheryl Rose

January 20, 2021

5  out of  5
rating by Cheryl Rose
"Friendly, knowledgeable, service."
We responded:
"Thanks!"
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alice malone

September 17, 2020

5  out of  5
rating by alice malone
"Went into the office and Levay and Larry took great care of my insurance needs.. They were very patient and Professional .. This is a great business with a great family feel to it ..."
We responded:
"Thank you! We really appreciate the compliments."
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Lorae Harper

September 17, 2020

5  out of  5
rating by Lorae Harper
"If you are looking for a great insurance company please consider Larry K's State Farm. He is a really nice person and knowledgeable of all the products and services he offers. My agent Levay Harper is always professional and courteous every time we interact. I highly recommend them."
We responded:
"She keeps the office calm. Thank you!"